Ross Reviews

Rossstores.com is the official website of Ross Stores, Inc., which operates under the brand name Ross Dress for Less. The website serves as a platform for customers to shop online, access store information, and explore the diverse range of products offered by Ross, including apparel, home fashion, footwear, and accessories.

Pros of Working at Ross Stores:

1. Associate Discount Program: Employees receive a year-round discount on in-store purchases, with potential double discounts during specific events.
2. Flexible Scheduling: Ross offers flexible scheduling, which can be beneficial for those with varying commitments.
3. Guaranteed Health Coverage: Ross provides guaranteed health coverage to its employees.
4. Learn Customer Service Skills: Working at Ross helps employees develop customer service skills, which are valuable in any retail environment.
5. Career Advancement Opportunities: There are opportunities for career advancement within the company.
6. Busy Workdays: For those who enjoy a fast-paced environment, working at Ross can be rewarding, especially during busy periods like holidays.
7. Physical Activity: The job involves physical activity, which can be beneficial for those who enjoy staying active.

Cons of Working at Ross Stores:

1. Fast Paced: The work environment is fast-paced, which can lead to stress, especially for those not used to managing multiple tasks simultaneously.
2. Experiences Change From Store to Store: Management and employee experiences vary significantly from store to store, with some reporting poor management and lack of training.
3. Repetitive: The job can be repetitive, with little variety aside from special occasions or holidays.
4. Short Breaks: Employees often have short breaks, which can be challenging, especially during busy periods.
5. Low Raises: Raises are generally low, which can be a concern for employees looking for significant salary increases.
6. Angry Customers: Dealing with angry customers is a common challenge in retail, and Ross is no exception.
7. High Turnover: There is a high turnover rate among employees, which can indicate dissatisfaction with the work environment.

Customer Reviews:

• Overall Rating: Ross has an average rating of 2.3 to 2.4 stars from various review platforms, indicating general dissatisfaction among customers.
• Customer Service Issues: Many customers have reported poor customer service, including long lines, rude staff, and issues with returns and refunds.
• Product Quality: Some customers have expressed dissatisfaction with the quality of products, particularly with items like shoes that have fallen apart quickly.

Summary: Working at Ross Stores offers several benefits, including an associate discount program and flexible scheduling. However, the job can be fast-paced and repetitive, with short breaks and low raises. Customer reviews indicate significant dissatisfaction with customer service and product quality.